Privacy Policy
Privacy Policy for ATM Recovery
At ATM Recovery, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our vehicle recovery, roadside assistance, transportation, and related services.
By contacting or using our services, you agree to the practices described in this policy.
Who We Are
ATM Recovery provides professional vehicle recovery, roadside assistance, vehicle transportation, and commercial recovery services throughout Derby and the surrounding areas. We operate 24 hours a day, 7 days a week to assist motorists and businesses whenever support is required.
Information We Collect
We may collect and process the following information:
Personal Information
- Full name
- Contact telephone number
- Email address
- Home or business address
- Vehicle registration details
- Vehicle make and model
Service Information
- Breakdown location
- Recovery destination
- Details relating to vehicle accidents or breakdowns
- Photographs of vehicles when required for service documentation
- Service history and records
How We Use Your Information
We use your information to:
- Respond to enquiries and service requests
- Provide roadside assistance and recovery services
- Arrange vehicle transportation
- Process payments and invoices
- Communicate service updates
- Improve our services and customer experience
Legal Basis for Processing Data
We process personal information based on:
- The performance of a contract with you
- Your consent where applicable
- Compliance with legal obligations
Cookies
Our website may use cookies to improve functionality and user experience.
Cookies help us:
- Understand website usage
- Improve website performance
- Remember user preferences
You can adjust your browser settings to disable cookies if preferred.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact ATM Recovery directly.