Terms & Conditions
Terms and Conditions for ATM Recovery
These Terms and Conditions govern the use of ATM Recovery’s services. By requesting or using our services, you agree to be bound by these terms.
Services Provided
ATM Recovery offers:
- Vehicle recovery services
- Emergency roadside assistance
- Accident recovery
- Vehicle transportation
- Commercial vehicle recovery
- Breakdown support
- Related recovery and transport services
All services are subject to availability and operational requirements.
Customer Responsibilities
Customers agree to:
- Provide accurate information regarding their location and vehicle condition
- Ensure access to the vehicle where possible
- Inform us of any hazards or special circumstances
- Supply valid identification if requested
- Obtain any necessary permissions for vehicle recovery or transportation
- Related recovery and transport services
Failure to provide accurate information may result in delays or additional charges.
Insurance
ATM Recovery maintains appropriate insurance cover for its operations. Customers may be required to provide insurance details where relevant to the service being provided.
Commercial Services
Commercial vehicle recovery services may be subject to separate agreements, quotations, or contractual terms depending on the nature of the work.
Health and Safety
Customers must comply with all safety instructions given by recovery operators.
For safety reasons:
- Customers may be asked to remain in a safe location
- Access to recovery equipment may be restricted
- Unsafe behaviour may result in service suspension
Complaints
We strive to provide a professional service at all times. Any complaints should be submitted promptly so they can be investigated and resolved efficiently.
Changes to Terms
ATM Recovery reserves the right to amend these Terms and Conditions at any time. Updated terms will be published on the website and become effective upon publication.
Contact Information
For questions regarding these Terms and Conditions or any of our services, please contact ATM Recovery directly.